CasinoChan Review
Editor’s Quote:
CasinoChan is an Australia-facing online casino that offers 2,000 multi-vendor slots, jackpots, table games, and live casino options, with full cryptocurrency support.
CasinoChan contains around 2,000 multi-vendor games from the likes of Netent, Evolution Gaming, and Yggdrasil. Explore tons of other games here from less-famous vendors, which is great for old hands looking for something a bit of the beaten path. The casino also adds 50 new slots every month to keep things fresh.
Cryptocurrency users will also enjoy the full set of cryptocurrency options made available via CasinoChan’s partnership with CoinsPaid. However, those who prefer using fiat options may feel a bit left out, given the casino’s less than stellar list of fiat choices.
We also enjoyed the SoftSwiss-designed casino software interface. It is clean, sleek, and intuitive to use. Both old and new players will find the CasinoChan website easy to navigate.
Some points for improvement are the casino’s low withdrawal caps, low number of table games, lack of an FAQ, and its weak responsible gambling policy.
Site Design
CasinoChan’s software interface comes from SoftSwiss, which is renowned in the industry for their elegantly designed online casinos. Even players totally new to the online casino world will have no issues finding what they need at a glance.
The sidebar at the left contains the most essential links for the casino. At the bottom of the homepage are resource links for more details on the site’s operations.
Safety and Security
CasinoChan offers all the standard protections for your private data. You can also set up two-factor authentication to further bolster the security of your casino account.
The casino does not, however, protect players vulnerable to problem gambling. This is a disappointment, giving the site its only serious black eye in our estimation. You can set up a self-exclusion period with a Customer Support agent, but you will have to ask for it explicitly. CasinoChan does not include any player tools to set limits on your bets, playing time, or losses.
If you feel you might be a vulnerable gambler, CasinoChan might be a pass for you.
CasinoChan Games Selection
CasinoChan is powered by a slew of heavy hitters, with a few niche developers also making their presence felt. With over 2,000 games available, you will not run out of games to try for a very long time.
The following are some of the hottest games on deck currently:
- Rich Wilde and the Book of the Dead
- Crazy Mix: Valley of the Gods
- Vikings Go Berzerk
- Hanzo’s Dojo
- Admiral Nelson
Headline Slots at CasinoChan
Age of Asgard
Age of Asgard from Yggdrasil is a great example of slots that this Swedish company does extremely well. Taking inspiration from the Nordic myths, this slot features stirring imagery straight out of old myths, but with an undeniably modern sheen.
The slot game underneath all the trappings is quite conventional. Age of Asgard has five reels with 40 paylines. With a Return to Player (RTP) of 96.3%, it is sufficiently volatile to offer decent payouts—topping out at 2,444x— while still being friendly to newer players who want to try it out.
Hanzo’s Dojo
Also from Yggdrasil, Hanzo’s Dojo is ninja-themed slot that should thrill the inner 12-year old in all of us. As is standard with the company’s games, Hanzo’s Dojo takes its cue from olden stories, updating it with state of the art graphics and sound design.
The slot uses a basic 5×3 reel structure to drive the action. There are 25 fixed paylines here. With an RTP of 96.10%, the slot is a great choice for players who enjoy medium swings. The top prize you can get with the game is quite good, running just a bit north of 3,000x.
How to Sign Up and Claim the Bonus at CasinoChan
CasinoChan recently instituted a new sign-up process that makes joining the site easier than ever before. The streamlined registration here should take no more than a minute to complete, which should be a boon for new players impatient to start spinning.
All you have to do is:
- Click on the red “SIGN UP” link at the top of the homepage to bring up the registration form.
- Fill in your email address. You can also use Facebook to register.
- Set your account details. Confirm your details in the next page.
- Validate your account based on the instructions given to you.
- Log in to your new account and use your preferred bonus code in the deposit screen should you choose to make a real money top up.
CasinoChan Loyalty/VIP Program
CasinoChan rewards avid players with an 11-tier VIP Program:
- Elephant
- Fox
- Monkey
- Tiger
- Sheriff
- Dracula
- Captain
- Viking
- King
- RA
- Pharaoh
While the tier names are imaginative, we honestly have no idea what the underlying theme of the tier names is.
Players are enrolled into the program once they complete their first real money deposit, but start at “Level 0”. Earn your way up the program by compiling CasinoChan points, which their site somehow shortens as “BPs”.
Earn one BP with every A$25 in bets. Earn 100 BPs to get to Elephant.
The rewards for reaching the top are an ever-increasing amount of bonus cash, starting off at €5 for Elephant and topping out at €30,000 for RA. Bonus cash has a wagering requirement of just 3x.The reward for reaching Pharaoh status is a Porsche 911 Carrera GTS.
Aside from bonus cash, Captain-tier players and above get their very own casino concierge.
Progressive Jackpots at CasinoChan
There is no dedicated jackpot category in CasinoChan’s game lobby. This does not mean that the casino offers no jackpots. Instead, they chose to mix in their jackpot titles in with the rest of their games.
It is not that hard to find the jackpot games at CasinoChan, as they have a clear jackpot marker visible on the game posters, showcasing the current jackpot amount. Nevertheless, it would be much better to just group the jackpots together into one category for easier access.
The jackpot line-up here is nothing to write home about, but the games should get the job done for most players. Jackpot specialists may have to steer clear, however, given that there are few massive payouts possible with the titles on deck.
If you are looking for jackpot titles to search for, we suggest looking for:
- 88 Dragon’s Treasure
- 20 Super Stars
- Lucky Bank Robbers
- Monkey Jackpot
CasinoChan Banking: Deposits and Withdrawals
CasinoChan maintains a decent slate of banking options, though it is a bit heavy on the cryptocurrency side. You will find only five fiat options available here, so unless you have a Neosurf account, you need a credit card or bank account to top up and cash out.
The full list of payment providers supported at CasinoChan:
Deposits
The deposit methods available are:
- Visa
- MasterCard
- Maestro
- Neosurf
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Tether
- Dogecoin
Withdrawals
The withdrawal methods available are:
- Visa
- Neosurf
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Tether
- Dogecoin
- Bank Transfer
Using your credit card or Neosurf account to deposit requires just A$10. Deposits have a maximum of A$6,000 via credit cards, while those made via Neosurf can be as much as A$12,000 a pop.
Withdrawals made via Neosurf or Visa must be at least A$25 to be processed, while bank transfers require at least A$250. Bank transfers are capped at A$4,000 per withdrawal, while Neosurf or Visa withdrawals are capped at A$6,000.
Cryptocurrencies all have their own specific banking minimums and maximums. The details for those are laid out in the “Payments” page of the casino.
CasinoChan processes all withdrawals for free, within 12 hours. Once your payout is approved, expect a slight delay for Visa and bank transfer transactions, of up to three business days for the former, and up to five business days for the latter. Neosurf and cryptocurrency transactions are paid out instantly upon approval.
The casino can verify your account at any time, usually after your first withdrawal request. Because account verification can take some time, we suggest preparing scans of the following documents to save yourself the delay: your driver’s license or passport, and a recent utility bill or banking statement with the same address as your casino profile. You may also have to submit proof of ownership of your payment method.
CasinoChan Service and Support
The Customer Support team of the casino can be contacted directly via email or live chat. The relevant details are below:
- Live Chat: Clicking the speech box icon near the bottom of your screen will bring up the live chat form.
- E-mail: [email protected]
