HeySpin Casino

HeySpin Casino Mobile Casino

Playing on the move at HeySpin Casino is simple owing to its instant-play software. Most of the latest Android and iOS devices will be able to handle the game graphics but to be certain, you can first try them out in demo mode too.

• Android
• iOS

HeySpin Casino Loyalty/VIP Program

At HeySpin Casino, you will get a 7-level VIP program where you are automatically enrolled on the New Member level. When you start wagering real money in the lobby, you will Reward Points which are required to level up in the program, except for the last two levels which are invite-only. For every $40 you wager, you will get 1 Point, and they can also be redeemed for a cash bonus with the redemption rate depending on your loyalty level.

All of the Reward Points you have accumulated from the program will expire if they are not redeemed within 3 months. 

There are several benefits of the program, including:

To get the Sunday bonus, you need to have deposited at least once in the past 14 days. You will get the spins credited to your account automatically without making any deposits and if you have any other offer active in your account, this will not be credited. You also get a monthly cashback offer from the fifth level onwards, where all of the house winnings for a month will be credited back to you at 12 GMT on the 3^rd Monday of every month. Depending on your loyalty level, you will get up to a 15% cashback on all of the losses sustained in the previous month.

HeySpin Casino Banking: Deposits and Withdrawals

Unfortunately, HeySpin does not seem to offer any crypto options.  

Here are the available banking options right now at HeySpin Casino:

Other than wire transfer, the minimum amount for cashouts start at $10. The monthly withdrawal limit is very low at $7,000 but VIP players will get increased limits. If you withdraw an amount over this, the excess funds will be credited back to your account and will be eligible for cashouts the next month.

The casino reserves the right to refuse payments through any payment method and also only accepts withdrawals through payment methods that you have previously used to deposit funds.

At any time the casino can deduct funds from your balance if there are unsettled funds in your account.

All transactions can come with an administrative fee which will be detailed under the Cashier section. Payments made to your account need to be done using a card or a payment method that is registered under your name and credit cards are no longer accepted here.

Refunds will not be considered if you have wagered with the sum or if you have not contacted the team within a day of your transaction. If another individual or minor has accessed your account, you will have to inform the team within 30 days to be eligible for the refund.

To verify your request, the casino will require several documents to comply with the law, and under certain circumstances such as requesting a refund for a different method than what was used to make your deposits, you may be required to complete further identity checks.

To cashout your funds, you need to make at least one successful deposit in your account and then wager the amount completely. Players can also request a withdrawal without wagering the funds first by contacting the team, but then the casino will remove all bonuses and winnings from your account.

If players have not logged into their account for 12 consecutive months their account will be considered as dormant, and the casino will charge a $5 monthly maintenance fee from the 13th month onwards. The fee not be charged if there are no funds in your account and if there are 30 months of inactivity and you cannot be contacted the remaining funds will be transferred to the MGA.

Players can request to recover funds from dormant or closed accounts by logging in at any time and raising a withdrawal request. If you are closing down your account the casino will ensure that all funds have been withdrawn but if your account is blocked due to fraud only the deposits will be refunded while the winnings will be forfeited. For temporary exclusion, the funds will only be available to the player once the exclusion period has ended or upon special request by contacting the team.

If you withdraw over $2,300 you will be required to complete additional verification procedures for proof of identity, age, and place of residency. Your cashout time frames are dependent on this verification process and once the funds are approved they should reach you within 0 to 5 working days.